Booking Process Explained

How we guide you through the preparation for your journey.

Booking form:

When you are ready to book, we ask that you complete our short booking form with some basic information. Once we have received this, one of our project experts will give you a call to talk through the programme, find out a bit more about you and answer any further questions that you might have.

As part of your booking, we request the first payment of £180 towards your programme fee. After the one-to-one telephone briefing, in the unlikely event that we are unable to offer you a place on an Oyster programme, we would return this £180 to you.

Telephone briefing:

Once you’ve completed your booking form, one of our project experts will give you a call for an informal telephone briefing. This can take about 10 – 15 minutes and is a great opportunity for you to ask more questions about your chosen project. After the one-to-one telephone briefing, in the unlikely event that we are unable to offer you a place on an Oyster programme, we would return this £180 to you.

For our paid work programmes, there is a longer interview process to go through, lasting about 30 minutes. Most interviews are held over the phone but people are very welcome to visit us for a face-to-face interview.

Confirming your booking:

Following the telephone briefing, we will set you up with an account on our online members’ area ‘My Oyster’ and send you details of this via email. To confirm your booking you will need to create a password, complete a medical form and click “Confirm my Booking” on your My Oyster account.

Payment:

The payment schedule works as follows:

  • £180 on booking your programme
  • £450 due 6 months before departure*
  • Final balance due 90 days before departure**

*Please note, if you book within 6 months of your desired departure date, we will request £450 to be made at the point of confirming your booking.
** There are occasions where the final payment date may be set closer to departure. This will be made clear on your payment schedule.

Pre-departure briefing:

Once you confirm your booking you will have full access to My Oyster, giving you lots of detailed and useful information and advice to help you plan your programme (eg: visas, vaccinations, kit list). You can contact us at any time if you have queries or concerns.  For certain programmes, including our paid work programmes in Canada, we also run a UK-based briefing course for one day.

I felt you really got to know me throughout the process. Thanks for all your help and advice. I was glad that I’d met you at the interview. It gave me loads of confidence in the Oyster team and this amazing project.

Jenny