Safety and Child Protection Policy
Oyster takes your safety very seriously and has ensured that all its procedures comply with the highest industry standards (in line with BS 8848).
Our pre-departure briefing and in-country induction cover health and safety issues relevant to the trip, including avoiding illness, how to get treatment, keeping safe and what to do in an emergency.
Support during the programme
- Oyster’s representative will be there to provide advice and help, if needed. His/her role includes:
- checking arrangements at the workplace and standards of accommodation
- meeting participants on arrival and providing advice (including health/safety and emergency procedures)
- checking on participants’ welfare at regular intervals
- providing advice and help in the event of an accident
- taking charge of the group in the event of a crisis or catastrophe and ensuring their safety.
Oyster’s head office monitors the safety situation in all its destinations and is in regular contact with its local representatives to check on the welfare of participants. The head office will be fully involved in the event of an emergency and will keep parents informed of developments. A member of staff is always on call outside office hours.
Staff are checked thoroughly when recruited and are required to adhere to a behavioural code of conduct, which includes matters such as confidentiality and inappropriate relationships/conduct with participants.
Participants are also expected to adhere to a behavioural code of conduct which emphasises respect for the other participants and the local community and makes clear their responsibility for letting others know their plans and return dates when going on trips. Participants deciding to travel away from the area for short trips during their programme understand that they are leaving Oyster’s jurisdiction (and must make sure they are adequately insured). Nonetheless, the rep will want to check that they have returned safely.
Some of our programmes are not suitable for those with certain disabilities or conditions. Oyster staff will discuss any accessibility issues with a candidate before offering them a place.
A copy of our incident and emergency plan and risk analysis for each destination is available on request.
Oyster Worldwide’s Child Protection Policy
Oyster Worldwide is committed to supporting and protecting all participants on all our programmes abroad. Oyster Worldwide believes that the welfare of children under the age of 18 and vulnerable adults is paramount.
Note: Oyster Worldwide’s definition of a child is anyone under the age of 18 (The Children Act 1989). A vulnerable adult is a person over the age of 18, who may need community care and support for mental or physical disabilities, age or illness. A vulnerable adult is in danger of exploitation and is unable to take care of themselves.
Oyster Worldwide believe that all children, regardless of their age, culture, religion, disability, gender, race, or sexual identity, has a right to be protected from abuse and that is why we screen all our participants before departure.
The aim of Oyster Worldwide’s child protection policy is to ensure that children and vulnerable adults are provided with an appropriate protection and safety throughout their time on our programmes.
Oyster Worldwide ensure that all members of staff are informed and confident about how to deal with child protection issues should they arise.
Read our full child protection policy.